FREQUENTLY ASKED QUESTIONS
WHAT MAKES YOUR BEARD OIL AND BALM DIFFERENT FROM OTHER PRODUCTS ?
While there are a lot of products out there, it can get a bit confusing. At the end of the day you have to look at the labels do a bit of research think about the price as well.
and ask your self why are they so cheap or have free shipping etc, also what are all those ingredients they are using.
My products are made with the best carrier oils, butters, wax and essential oils that i can get. Sourced from reputable New Zealand suppliers I even source the bees wax from locals with hives which i then clean and filter myself. I make all my batches by hand so that i can keep an eye on each stage of the process. I do not use any fragance or fillers with the scent coming from the essential oil blends that i make.
WHY SHOULD I USE BEARD OIL?
Beard oils are great for the skin and hair while moisturising the skin they also help prevent the skin from drying out and getting flaky and itchy they also prevent dandruff. with the oils such as argan and jojoba oil being the closest to what the body produces. i don't stop with just those two i boost the oil with sweet almond and coconut. and then turbo charge it with added vitamin e. to help it even further i've added lavender, cedarwood and rosemary for their antiseptic properties and then some organic orange just to even out the scent.
why should i use beard balm?
Once your beard starts to get a bit of length then you can start using beard balm. this will help keep the hair healthy and provide hold and shape to the beard. while it does get into the skin mostly it's in the hair so you can alternate with beard oil or use both which is what i do, that way you get double the benefits. I've added hemp oil to the balm as well as the other ingredients used in the oil. hemp oil has linolec acid and oleic acid which can't be produced by the body, but can play a crucial role in skin health. along with natural bees wax for the holding power to keep everything in place.
can women use these products?
they sure can. in fact the beard balm is one of the favorites that women use as they love it in their hair to help keep from getting to frizzy plus the added benifits of it being all natural. and keeping the skin moisturised and reducing dandruff. they can even pretend to buy it for the man in their life, so he feels special and they get to use it as well. double whammy.
what else can they be used for?
now i'm starting to sound like a snake oil salesman.
but with all the good ingredients in these products. the oil is great as an all over body oil and a great little tattoo reviver for those poor old tattoos that have copped a bit of sun damage over the years. also for those that shave their heads it's great for giving the old dome a bit of love to.
how do i apply beard oil and balm?
to get the most out of these products use them on a daily or at least as part of a regular routine.
the amount of product to use will depend on how long your beard is. less is more so start of with a small amount first maybe a couple of drops of oil or a small finger nail size of balm. put the product in your hand and then rub your hands together, then work it onto your skin then out through your beard, making sure your are getting all through your beard and all directions, these actions will also stimulate the skin and scalp to promote hair growth. You will soo get a feel for how much works for you. Add a bit more balm if you want to get into a bit more styling.
i find that applying the oil and balm after a shower works well. leave the beard or hair damp then after you have worked it through with your hands use a good quality brush or comb ( do not use cheap plastic combs or brushes as they can have sharp edges that can damage your hair).
remember that the balm is primarly for holding and shaping the hair and the oil is for the skin, although with the ingredients contained in the products are both good for hair and skin and replenish the nutrients that your hair needs to keep strong.
i used to ride my bike all day in the sun and wash my beard with bourbon and cigarette smoke?
sadly my friend those days are pretty well gone, if you want a good quality beard thats healthy and strong, then you need to look after it. not only on the outside, my products will help but can only do so much. you also need to get nutrients in on the inside by eating healthy and excercising. this will ensure that you give your beard the best chance of looking the best that it can. anyway theres nothing cooler than seeing an old dude rocking a good long healthy beard.
can i return a product if i change my mind?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
I want everybody who uses my products to be happy. I offer a 100% satisfaction guarantee so if your not happy with any of my products you have purchased then I will refund your purchase price less shipping cost. First message me with your issues.
To return your product,
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping any items over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
The return address is 13 Scott ave Otaki 5512 New Zealand.
I will try to make this process as quick as possible, just flick me an email at firstname.lastname@example.org as it's the putting it right that counts.
where do you ship to?
we ship anywhere where we can as all money is treated equal.
i dont do free shipping as then i would have to try and make up the loss from some where else, and i'm not prepared to comprimise and use less expensive products to enable free shipping. that is unless you buy more than ($125.00
in New Zealand And $200 International.) worth of product then as a reward i'll ship it at my expence. because your worth it.
whats coming up in the future?
as i'm allways experimenting and making new and different products,
I will be introducing a some more products. my philosphy is to do less but do it well.
you will just have to keep in touch via this wesite,instagram or facebook for updates or join the mailing list to be first to find out.
Do you sell gift cards or have a subscription service?
i'm glad you asked, these are a couple of ideas i'm looking at if there is a demand for it,
along with gift wrapping and gift boxes. hopefully these will happen in the near future.
will you be selling product in shops?
i am looking at trialling my core products in a few barbers and hairdressers. if you would like your favorite barber to stock my products let me know and i'll see what i can do.
have a question i havn't answered?
flick me an email, i think it's important that you understand my products to get the most out of them.
or as you become part of the forever family you might have sugestions for different products or services you might like to see. i'm allways open to suggestions.